FAQ

Why should I register as a member?

With a member account you can create your own wish-list of Angels, and write reviews.

Does the Member registration cost money?

No, the member registration is free of any charges.

Do you arrange meetings with Escorts?

No. We are an advertising platform only, where escorts and companies can book their advertising space, but we are not involved in the escorts business itself. Please contact the Angels / Companies yourself. You can find the contact details in their profile.

How can I contact / book an Angel?

You can find the contact details in their profile. With the “contact” button you are able to send an email to them. In the contact details you will also see the ways they want to be contacted (WhatsApp, Viber, …). Please respect these selections and don’t call them if they don’t want that.

I can’t find my country or city in the menu on the left side, why?

This means that there aren’t any active Angels on our website in your country / city at the moment. Please check all Categories for Angels (Heaven, Girls, Boys / Trans). The categories Girls and Boys / Trans have more Angels than Heaven.

How can I be sure that I will meet the Angel from the pictures?

We offer an easy verification process for the profiles to all Angels. If you see a blue badge next to the Angels name it means that they have completed the verification process.

On our website we display only verified Angels.

Anyway we can not guarantee that the person on the picture will show up to your meeting.

What can I do if I recognize a fake profile?

Please report the profile as a fake on the Angels profile and send us an email to report@high-class-angels.com . We will deactivate their profile and try to verify them. If this is not possible, we will delete the account.

What can I do if another person shows up to the date?

Of course you can decide whether you want to cancel the meeting or not. Please write this experience in a review and also report the profile in the Angels profile or by email to report@high-class-angels.com

What does “Independent” Angel mean?

This says that the Angel is working alone and for themselves. They do not belong to an Agency or another company.

How can I recognize scam?

We recommend to always be careful and to be skeptical if Angels ask you for advance payments before meeting them in person. We recommend paying at the beginning of the meeting. If you made an advance payment and something goes wrong, please ask your bank or payment provider to chargeback the money. We can’t help you in this case. Please report this profile as fake and also write a review to warn other possible clients.

General Terms and Conditions (GTC) of the “High Class Angels” platform

Scope

These General Terms and Conditions (GTC) are the binding rules that apply between NDSP Media Agency UG (haftungsbeschränkt), Derfflingerstraße 16, 40470 Düsseldorf, represented by Mr. Angel Mitevski, - hereinafter referred to as the "platform operator" - and the users - hereinafter referred to as the "users" - when using the platform "High Class Angels" - hereinafter referred to as the "platform". These GTC apply to all interested parties and entrepreneurs or potential service providers.
The platform operator provides a platform on which escorts and companies active in the escort business – hereinafter referred to as "escorts" – offer their services and can be booked by customers – hereinafter referred to as "customers".
Escorts and customers are hereinafter also referred to as users.
These terms and conditions apply to all users, regardless of whether they are entrepreneurs or consumers when using the platform. The terms and conditions apply exclusively. Differing, conflicting or supplementary general terms and conditions of the user only become part of the contract if and to the extent that the platform operator has expressly agreed to their validity. This consent requirement applies in any case.
The platform may only be visited by adults aged 18 or over. Before entering the platform, the user must confirm that he or she has reached the minimum age of 18. The platform operator assumes no liability for incorrect information provided by users regarding their age. The user is solely responsible for providing the correct information. The platform operator reserves the right to refuse or restrict access to the platform if there is suspicion that the user has not reached the minimum age of 18 or has provided false information.
The platform operator reserves the right to refuse to conclude a contract if there are important reasons. Such a reason may be given for the platform operator in particular if a conflict of interest exists or may arise or if other legal or statutory reasons conflict with this.

Advertising on the platform

Every user of the platform has the opportunity to book various banners and advertise themselves on the platform.
Banners are booked via the platform's booking system. Various booking options are available.
Booking banners is subject to a fee. The costs depend on the type and duration of the booking as well as the size and position of the banner.
The user is responsible for the content of the banner and its compliance with legal provisions.
The platform operator reserves the right to refuse or cancel banner bookings without giving reasons.
The user undertakes to provide all required information truthfully and completely when booking the banners.
The platform operator is not liable for damages resulting from the use of the banners.
The Escort indemnifies the platform operator from all claims made by third parties against the platform operator due to the use of the banners.
The platform operator reserves the right to change the booking conditions and prices at any time. Changes will be displayed on the platform.

Registration and procedure

To use the platform, you must register with a current email address and the desired personal password. After registering, the platform operator will send the user an email to the email address provided by the user with a clickable link for activation. The platform can be used after clicking on the link. Use is free for users. Escorts can choose between the paid membership packages offered by the platform operator with different terms.
Each user can only create one user account. Transferring this to third parties is not permitted. Users undertake to take the necessary measures to ensure the confidentiality of their account data and password and to keep their password secret. In the event of misuse of the account or a suspicion of misuse or loss of the password, this must be reported to the platform operator immediately. In such cases, the platform operator is entitled to block the account completely or temporarily.
After the platform has been activated for use, customers can create a non-public customer profile and escorts can create a public escort profile. All users are obliged to provide complete and truthful information. If users culpably provide misleading or untrue information, they are obliged to pay compensation if the platform operator has suffered damage as a result of this untrue information. Users are also obliged to indemnify the platform operator against claims from third parties. Other claims, in particular claims for damages from third parties or claims for damages from potential contractual partners, remain unaffected.
The platform operator does not check every escort profile before it is published. However, the platform operator reserves the right to check individual information, for example by requesting proof from escorts. The platform operator is entitled to refuse to publish escort profiles if the respective profile does not correspond to the specialization of the platform or the reliability of the information has not been sufficiently proven. This also applies if the content to be published violates legal requirements, official prohibitions, the rights of third parties, common decency or the general terms and conditions of the platform. The platform operator does not guarantee the information provided by users.
After the profile has been activated by the platform operator, escorts have the opportunity to place advertisements. Customers now have access to the escort profile and can accept offers or arrange other services. Customers and escorts then have the opportunity to conclude contracts. The platform operator has no connection with the services offered or concluded contracts and is not liable for them or for the content or success of the escorts' offers.

User profiles

If the user registers on the platform to offer or use the services offered, parts of the details and information of the profile on the platform will be visible to other users.
The profile is visible to all visitors to the platform.
The platform operator is entitled to forward personal data in user profiles to other users if the user has given his consent to do so. The personal data will only be passed on for the purpose stated in the consent.
In order to be able to offer services on the platform, escorts must conclude a membership contract to use the platform. Escorts can choose between different duration models, for 30, 60 or 90 days.
The presentation and promotion of options on the website does not constitute a binding offer to conclude a contract.
A contract is only concluded when the platform operator accepts the escort's order by means of a declaration of acceptance or when the service is provided.
After completing the membership, the escort can publish his escort profile for the agreed period and be contacted by potential customers by email.
The escort is free to design the escort profile and offers and to process them. However, the escort is responsible for compliance with the legal provisions and releases the platform operator from all damages or claims from third parties due to violations.

Prices and payments

The membership prices for escorts indicated on the platform are net prices and are exclusive of VAT.
The agreed subscription price is to be paid immediately after registration.
Unless expressly agreed otherwise, payment is only made using the payment methods shown on the website. Use will only be activated after payment has been made.
Escorts are not entitled to offset claims against the platform operator unless the counterclaims have been legally established or are undisputed.

Duration and Cancellation for escorts

Unless expressly agreed otherwise or stated on the website, a membership for escorts is concluded for a period of at least one month. The exact duration is determined by the respective subscription.
The duration of the respective subscription ends automatically at the agreed end of the term without the need for termination. If the subscription is not renewed or not renewed in time, the membership will not be renewed automatically, but will be terminated. An extension requires an explicit booking of the escort.
Two and seven days before the expiry of the term, the escort will receive a notification informing him of the approaching end of the term. However, he is not obliged to enter into an extension.
The right to extraordinary termination for good cause remains unaffected. Any termination must be in writing.

Mediation activity

The platform operator does not provide any services of its own. The service on the platform is purely a mediation of contacts between escorts and customers and the provision of the platform. The platform operator cannot guarantee that escorts and their services are actually available to customers. Users have no right to a successful mediation and no right to the provision of a certain number of contracts.
The platform operator acts only as an agent and is not responsible for the content of the escorts' offers. The platform operator assumes no guarantee or liability for the accuracy, quality, availability or legal admissibility of the services offered. Each contract is concluded exclusively between the customer and the respective escort. Any claims arising from or in connection with the offers must be asserted exclusively against the escort..

License for User Content

When users provide content on the platform, they instruct the platform operator to store and host this information and, if agreed, to make it accessible to third parties. The platform operator uses user content in accordance with the agreement between users and the platform operator. By providing their content to the platform, users grant the platform operator a non-exclusive, spatially unlimited license to use this content for the purpose of providing the services under the agreement with the platform operator for the duration of the agreement. This also includes the right to store, reproduce, format, (technically) edit, transfer, make accessible and analyze and evaluate the content themselves or through third parties. The platform operator is also entitled to keep the data in a backup system or separate backup data center. In order to eliminate disruptions, the platform operator is also entitled to make changes to the structure of the data or the data format. The platform operator will only publish the content uploaded by users on the platform and make it accessible to third parties to the extent necessary for the purpose of the contract.
Users guarantee that they have all rights to the content they upload to the platform or that they have a license for the content in order to grant the platform operator the rights in accordance with Section 8 (1).

Obligations of the platform operator

The services offered by the platform operator are subject to continuous development, which may change from time to time to a reasonable extent. The platform operator reserves the right to temporarily or permanently stop providing the services (or functions within the services) for individual or all users. The platform operator will inform users of any changes or restrictions to the services with reasonable advance notice.
The platform operator is not liable for any loss of data due to any technical malfunction or cessation of services.
The availability of the platform is 98% on average per year. This excludes times when the servers are unavailable due to routine and previously announced maintenance work or disruptions outside the control of the platform operator.
The platform operator endeavours to keep the platform up to date, but there is no legal entitlement to do so. The platform operator can restrict or expand the range of functions of the platform at any time..

Obligations of users

Users are prohibited from using the platform software and services for purposes other than their own personal or professional/commercial purposes without the express permission of the platform operator, in particular not for other commercial purposes
- introducing viruses, Trojans, worms or other malicious code onto the platform or attempting to do so,
- hacking or manipulating the platform software or attempting to do so,
- using scripts and other automated or partially automated processes to use the platform,
- circumventing the platform's security functions or attempting to do so.
- renting out user accounts or otherwise using them commercially, sublicensing them or otherwise making them available to third parties, unless this has been expressly permitted by the platform operator.
The platform operator reserves the right to block users in the event of a breach of these terms and conditions or if there is an important reason. However, the platform operator is not obliged to monitor the offers or activities of users and assumes no liability for any damage caused by the blocking of a user.

Termination and Cancellation

The parties are entitled to terminate the free usage agreement at any time without giving reasons in text form.
The escorts’ paid user contracts expire automatically at the end of the contract period without the need for termination.
If the contract is terminated or not renewed by the user or by the platform operator, the personal user data (including name, email, telephone number, messages, uploaded files) will be archived by the platform operator. The user account will be permanently deleted no later than six 6 months after the contract termination. This does not apply if the platform operator needs the data in question to enforce claims against users or if there are statutory retention periods.
When the termination takes effect or the contract term expires, the contractual relationship ends and the user can no longer use his access. The platform operator reserves the right to block the user name and password when the termination takes effect.

Liability

The platform operator assumes no responsibility for delivered data material, advertising texts or related storage media and is in particular not obliged to store or return them. Deletion after the end of the contract takes place in accordance with the legal requirements.
The platform operator is liable for material or legal defects in accordance with the existing applicable legal provisions.
The platform operator is liable to users in all cases of contractual and non-contractual liability in the event of intent and gross negligence in accordance with the statutory provisions for damages or reimbursement of wasted expenses.
In other cases, unless otherwise agreed, the platform operator is only liable for breach of a contractual obligation, the fulfilment of which enables the proper execution of the contract in the first place and on whose compliance the user can regularly rely (so-called cardinal obligation), and is limited to compensation for foreseeable and typical damage. In all other cases, the platform operator's liability is excluded, subject to deviating provisions.
Liability for damages resulting from injury to life, body or health and under the Product Liability Act remains unaffected by the above limitations and exclusions of liability.
The limitations of liability apply to the employees, agents and vicarious agents of the platform operator accordingly.

Non-disclosure clause

Users, in particular escorts, undertake to maintain confidentiality towards third parties regarding all business information received in the context of the brokerage activity, including customer data, during the term of the contract and after termination of this contract.

Privacy Policy

The platform operator may process and store the user data that users upload to their user profile and pass it on to third parties as long as this is necessary for the execution of the brokerage and as long as it is obliged to retain this data due to legal regulations..
Further information on the platform operator’s data protection can be found in the privacy policy at the following link: Privacy Policy

Legal right of withdrawal

Consumers have a statutory right of withdrawal. The platform operator refers to its separate cancellation policy at the following link: Cancellation Policy
Entrepreneurs have no right of withdrawal.

Changes to the Terms and Conditions

The platform operator reserves the right to change these General Terms and Conditions at any time and without giving reasons. The amended General Terms and Conditions will be communicated to users in text form at least two weeks before they come into effect..
The amended General Terms and Conditions are deemed to be accepted if the user does not object to them within two weeks of receiving the notification. When notifying the amended General Terms and Conditions, the platform operator will point out the deadline and the consequences of not raising an objection.

Copyrights

The platform operator holds the copyright to all images, films and texts published on its website or platform. The use of images, films and texts is not permitted without the express consent of the platform operator.

Final Regulations

The platform operator does not take part in any dispute resolution proceedings before a consumer arbitration board within the meaning of the Consumer Dispute Settlement Act.
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If the user has placed the order as a consumer and has his habitual residence in another country at the time of his order, the application of mandatory legal provisions of that country remains unaffected by the choice of law made in sentence 1.
If the user is a merchant, the exclusive place of jurisdiction is the registered office of the platform operator. Otherwise, the applicable legal provisions apply to local and international jurisdiction.

We are pleased that you are visiting our website. The protection of your privacy and the protection of your personal data, when using our website is important to us.

According to Art. 4 No. 1 GDPR, personal data is all information that relates to an identified or identifiable natural person. This includes, for example, information such as your first and last name, your address, your telephone number, your email address, but also your IP address.

Data that cannot be linked to you personally, for example through anonymization, is not personal data. Processing (e.g. collection, storage, reading, querying, use, transmission, deletion or destruction) according to Art. 4 No. 2 GDPR always requires a legal basis or your consent. Processed personal data must be deleted as soon as the purpose of the processing has been achieved and there are no longer any legally required retention periods.

Here you will find information about how we handle your personal data when you visit our website. In order to provide the functions and services of our website, we need to collect personal data about you.

We also explain the type and scope of the respective data processing, the purpose and the corresponding legal basis and the respective storage period.

This privacy statement applies only to this website. It does not apply to other websites to which we merely refer via a hyperlink. We cannot accept any responsibility for the confidential handling of your personal data on these third-party websites, as we have no influence on whether these companies comply with data protection regulations. Please inform yourself about how these companies handle your personal data directly on these websites.

Responsible authority

The person responsible for the processing of personal data on this website is (see Imprint): NDSP Media Agency UG (haftungsbeschränkt), represented by the managing director Angel Mitevski, telephone: 00491722997315, email: angel.mitevski@high-class-angels.com

Provision and use of the website / server log files

Type and scope of data processing

If you use this website without otherwise transmitting data to us (e.g. by registering or using the contact form), we collect technically necessary data via server log files, which are automatically transmitted to our server, including:
- IP address
- Date and time of the request
- Name and URL of the retrieved file
- Website from which access is made (referrer URL)
- Access status/HTTP status code
- Browser type
- Language and version of the browser software
- Operating system
Purpose and legal basis

This processing is technically necessary to be able to display our website to you. We also use the data to ensure the security and stability of our website.

The legal basis for this processing is Art. 6 Para. 1 lit. f) GDPR. The processing of the data mentioned is necessary for the provision of a website and thus serves to preserve a legitimate interest of our company.
Storage duration

As soon as the mentioned personal data is no longer required to display the website, it will be deleted. The collection of data to provide the website and the storage of data in log files is essential for the operation of the website. Consequently, there is no possibility to object to this aspect for the user. Further storage may take place in individual cases if this is required by law.

Use of cookies

Type, scope and purpose of data processing

We use cookies. Cookies are small files that we send to the browser of your device when you visit our website and that are stored there.

Some functions of our website cannot be offered without the use of technically necessary cookies. Other cookies, on the other hand, enable us to carry out various analyses. For example, some cookies can recognize the browser you use when you visit our website again and send us various information. We use cookies to make the use of our website easier and to improve it. Among other things, cookies enable us to make our website more user-friendly and effective for you by, for example, tracking your use of our website and determining your preferred settings (e.g. country and language settings). If third parties process information using cookies, they collect the information directly via your browser. However, cookies do not cause any damage to your device. They cannot run programs and do not contain viruses. Various types of cookies are used on our website, the type and function of which are explained below.

Temporary cookies/session cookies

Our website uses so-called temporary cookies or session cookies, which are automatically deleted as soon as you close your browser. This type of cookie makes it possible to record your session ID. This allows different requests from your browser to be assigned to a common session and it is possible to recognize your device on subsequent website visits.

Permanent Cookies

So-called permanent cookies are used on our website. Permanent cookies are cookies that are stored in your browser for a longer period of time and can transmit information. The respective storage period differs depending on the cookie. You can delete permanent cookies yourself via your browser settings..

Third-party Cookies

We use analytical cookies to monitor anonymized user behavior on our website.

We also use advertising cookies. These cookies can be used to track user behavior for advertising and targeted marketing purposes.

Social media cookies allow us to connect to your social networks and share content from our website within your networks.

Configuring browser settings

Most web browsers are preset to accept cookies automatically. However, you can configure your browser to only accept certain cookies or no cookies at all. However, we would like to point out that if you do this, you may no longer be able to use all the functions of our website.

You can also delete cookies that have already been stored in your browser via your browser settings. It is also possible to set your browser to notify you before cookies are stored. Since different browsers can differ in their respective functions, we ask you to use the respective help menu of your browser for the corresponding configuration options.

Deactivating the use of cookies may require the storage of a permanent cookie on your computer. If you then delete this cookie, you must deactivate it again.
Legal Basis

Due to the purposes described, the legal basis for the processing of personal data using cookies is Art. 6 (1) lit. f) GDPR. If you have given us your consent to use cookies on the basis of a notice provided by us on the website (“cookie banner”), the legal basis is also Art. 6 (1) lit. a) GDPR..
Storage duration

As soon as the data transmitted to us via cookies is no longer required for the purposes described above, this information is deleted. Further storage may take place in individual cases if this is required by law..

Data collection for the implementation of pre-contractual measures and for the performance of the contract

Type and scope of data processing

In the pre-contractual area and when concluding the contract, we collect personal data about you. This includes, for example, first and last name, address, email address, telephone number or bank details.
Purpose and legal basis of data processing

We collect and process this data exclusively for the purpose of executing the contract or fulfilling pre-contractual obligations.

The legal basis for this is Art. 6 Para. 1 lit. b) GDPR. If you have also given your consent, the additional legal basis is Art. 6 Para. 1 lit. a) GDPR.
Storage duration

The data will be deleted as soon as it is no longer required for the purpose of its processing.

There may also be statutory retention obligations, for example commercial or tax retention obligations under the German Commercial Code (HGB) or the German Fiscal Code (AO). If such retention obligations exist, we will block or delete your data at the end of these retention obligations.

Order form

There is an order form on our website that can be used for electronic pre-orders.

Type and scope of data processing

Our data collection is limited to the following data:
- First and last name
- Address
- Telephone number
- Email address
- Account / bank / credit card details
- Name of the product
Purpose and legal basis of data processing

The purpose of data processing is to be able to process your order properly.

The legal basis for this is Art. 6 Paragraph 1 lit. b) GDPR. The processing of the data serves to fulfill a contract or is necessary for the implementation of a pre-contractual measure that was carried out at the request of the data subject.
Storage duration

The data will be deleted as soon as it is no longer required to achieve the purpose of processing.

In addition, there may be statutory retention obligations, for example commercial or tax retention obligations under the German Commercial Code (HGB) or the German Fiscal Code (AO). If such retention obligations exist, we will block or delete your data at the end of these retention obligations.

Registration option

Type and scope of data processing

You can register on our website. When you register, we collect and store the data you enter in the input mask (e.g. last name, first name, email address). This data will not be passed on to third parties.
Purpose and legal basis of data processing

Your registration is required for the use of certain content and services on our website or for the fulfillment of a contract or to carry out pre-contractual measures. After registration, you are free to change the personal data provided during registration at any time or to have it completely deleted from the data base by the person responsible for processing.

In the case of consent, the legal basis for processing is Art. 6 (1) lit. a) GDPR. If your registration serves to prepare for the conclusion of a contract, Art. 6 (1) lit. b) GDPR is an additional legal basis.
Storage duration

The data collected during registration will be stored by us as long as you are registered on our website and will then be deleted. Statutory retention periods remain unaffected.

Data transfer

We will only share your personal data with third parties if:

you have given your express consent to this in accordance with Art. 6 Para. 1 lit. a) GDPR.
this is legally permissible and is necessary according to Art. 6 Para. 1 lit. b) GDPR to fulfill a contractual relationship with you or to carry out pre-contractual measures.
there is a legal obligation to pass on the data according to Art. 6 Para. 1 lit. c) GDPR.

We are legally obliged to transmit data to government authorities, e.g. tax authorities, social insurance providers, health insurance companies, supervisory authorities and law enforcement authorities.
the transfer is necessary according to Art. 6 Para. 1 lit. f) GDPR to protect legitimate company interests, as well as to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding legitimate interest in not passing on your data.
pursuant to Art. 28 GDPR, we use external service providers (so-called processors) for processing, who are obliged to handle your data carefully.

We might use such service providers in the following areas:
- IT
- Telecommunications
- Sales
- Marketing
When transferring data to external bodies in third countries, i.e. outside the EU or EEA, we ensure that these bodies treat your personal data with the same care as within the EU or EEA. We only transfer personal data to third countries where the EU Commission has confirmed an adequate level of protection or if we ensure the careful handling of the personal data through contractual agreements or other appropriate guarantees..

Application opportunity

Type and scope of data processing

You can apply on our website or by email. When you apply, we collect and store the data that you enter in the input mask or that you send us by email.
Purpose and legal basis

We process your data only for the purpose of processing your application. It will not be passed on to third parties. The legal basis for the processing is Art. 88 Para. 1 GDPR in conjunction with Section 26 BDSG and additionally Art. 6 Para. 1 lit. b) GDPR. If you give us your consent to be included in our applicant pool, the legal basis is Art. 6 Para. 1 lit. a) GDPR.
Storage duration

If we are unable to offer you a position, we will store your data for a maximum of six months after the end of the application process, taking into account Section 61b Paragraph 1 ArbGG in conjunction with Section 15 AGG. The deadline begins when the rejection letter is received.

If you have given us your consent to be included in our applicant pool, we will store your data for a maximum of two years.
Data transfer

Your data will only be passed on to those departments that are involved in the decision (responsible HR or specialist departments, management, works council). We are also obliged to pass on your data to public bodies and institutions (e.g. public prosecutors, police, supervisory authorities, tax authorities, social insurance providers, etc.).

Other data recipients may be those entities for which you have given us your consent to transfer data.

Comment function

Type and scope of data processing

You can comment on posts on our website. When you comment on a post, we collect and store the data you enter in the input mask. In addition to the comments you leave, information on the time the comment was entered and possibly the user name (pseudonym) you chose are also stored and published. In addition, the IP address assigned to the person concerned by the Internet service provider (ISP) is stored. The data is not passed on to third parties.
Purpose and legal basis

The data you transmit (e.g. IP address) is stored for security reasons and in the event that the person concerned violates the rights of third parties or posts illegal content through a comment.

The personal data collected will not be passed on to third parties unless such a transfer is required by law or serves the legal defense of the person responsible for processing.

The legal basis for the processing of personal data transmitted when using the comment function is Art. 6 Para. 1 lit. a) GDPR if and to the extent that you have given your consent. You can revoke this consent at any time. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

Another legal basis is Art. 6 Para. 1 lit. f) GDPR.

We have a legitimate interest in processing if the rights of third parties are violated or illegal content is posted. This is for security reasons in case someone writes illegal content in comments and posts (insults, prohibited political propaganda, etc.
Storage duration

The comments and the associated data (e.g. IP address) are stored and remain on our website until the commented content has been completely deleted or the comments have to be deleted for legal reasons.

Contact form

Type and scope of data processing

On our website we offer you the opportunity to contact us using a form provided. When you send your request via the contact form, reference is made to this privacy policy to obtain your consent.

If you use the contact form, the following personal data will be processed:
- First name
- Last name
- Nickname
- Email address
- Telephone number
- Subject
- Content of the message
Purpose and legal basis

The purpose of providing your email address is to send you an answer to your inquiry by email. When using the contact form, your personal data will not be passed on to third parties.

The legal basis for the processing is consent in accordance with Art. 6 (1) lit. a) GDPR based on the declaration of consent you have given voluntarily below and which can be revoked at any time for the future.
Storage duration

The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for storing the data no longer applies (e.g. after your request has been processed).

Mandatory legal provisions - in particular retention periods according to the German Commercial Code (HGB) or the German Fiscal Code (AO) - remain unaffected by this.

Contact options by email

On our website you can contact us by email.

Type and scope of data processing

You can contact us by email. Our data collection is limited to the email address of the email account you used to contact us and to any personal data you provide when contacting us.
Purpose and legal basis

The purpose of data processing is to be able to answer your request appropriately. The legal basis for this is Art. 6 Paragraph 1 Letter f) GDPR. There is a legitimate interest in processing the above-mentioned personal data in order to be able to process your request appropriately.
Storage duration

The duration of storage of the above data depends on the reason for your contact. Your personal data is regularly deleted if the purpose of the communication no longer applies and storage is no longer necessary. This may, for example, result from processing your request.

Tracking and analysis tools

We might use tracking and analysis tools to ensure continuous optimization and needs-based design of our website. By using tracking and analysis measures, we are also able to statistically record the use of our website by visitors and to further develop our online presence for you using the knowledge gained from this.

We have a legitimate interest in this, which justifies the use of the tracking and analysis tools described below in accordance with Art. 6 (1) (f) GDPR.

If you have given us your consent to use cookies on the basis of a notice provided by us on the website ("cookie banner"), the legality of the use is also governed by Art. 6 (1) (a) GDPR.

The following description of the tracking and analysis tools shows the type, scope and respective processing purposes.

If we use web analysis and social media tools, you will find an exact overview of the tools we use here.

Data security and backup actions

We are committed to protecting your privacy and treating your personal data confidentially. To this end, we take extensive technical and organizational security precautions, which are regularly reviewed and adapted to technological progress.

This includes, among other things, the use of recognized encryption methods (SSL or TLS). However, unencrypted disclosed data, for example if this is done via unencrypted email, may be read by third parties. We have no influence on this. It is the responsibility of the respective user to protect the data they have made available against misuse by encrypting or in some other way.

Changes to the privacy policy

We reserve the right to update this statement at any time if necessary.

Your rights

Here you will find your rights with regard to your personal data. Details can be found in Articles 7, 15-22 and 77 GDPR. You can contact the responsible body (Section 2) in this regard.

Right to revoke your consent to data protection in accordance with Art. 7 Para. 3 Clause 1 GDPR

You can revoke your consent to the processing of your personal data at any time with effect for the future. However, this does not affect the legality of the processing carried out up to the time of revocation.
Right to information according to Art. 15 GDPR

You have the right to request confirmation as to whether we process personal data concerning you. If this is the case, you have the right to information about this personal data as well as further information, e.g. the purposes of processing, the categories of personal data processed, the recipients and the planned duration of storage or the criteria for determining the duration.
Right to rectification and completion according to Art. 16 GDPR

You have the right to request the immediate rectification of inaccurate data. Taking into account the purposes of the processing, you have the right to request the completion of incomplete data.
Right to deletion (“right to be forgotten”) according to Art. 17 GDPR

You have the right to deletion if processing is not necessary. This is the case, for example, if your data is no longer necessary for the original purposes, you have revoked your consent to data protection or the data has been processed unlawfully.
Right to restriction of processing according to Article 18 GDPR

You have the right to restrict processing, e.g. if you believe that the personal data is incorrect.
Right to data portability according to Art. 20 GDPR

You have the right to receive the personal data concerning you in a structured, common and machine-readable format.
Right of objection according to Art. 21 GDPR

You have the right to object at any time to the processing of certain personal data concerning you for reasons related to your particular situation.

In the case of direct marketing, you as the data subject have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is related to such direct marketing.
Automated decision-making in individual cases, including profiling, in accordance with Art. 22 GDPR

You have the right not to be subjected to a decision based solely on automated processing – including profiling – except in the exceptional circumstances mentioned in Art. 22 GDPR.
Complaint to a data protection supervisory authority pursuant to Art. 77 GDPR

Außerdem können Sie jederzeit Beschwerde bei einer Datenschutzaufsichtsbehörde einlegen, beispielsweise wenn Sie der Meinung sind, dass die Datenverarbeitung nicht im Einklang mit datenschutzrechtlichen Vorschriften steht.

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